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Mobility Care Division

NRS Mobility Care has been working in partnership with the NHS for over 30 years, successfully delivering wheelchair “approved repair” services for a number of clients around the UK; establishing an enviable reputation for its quality commitment and service. Today, we employ over 100 staff directly in the provision of wheelchair repair and maintenance services for 13 Primary Care and Hospital NHS Trusts covering in excess of 115,000 wheelchair users from seven sites in the UK.

On 2 April 2007, NRS Mobility Care was created by Nottingham Rehab Supplies following the acquisition of Synergy Managed Equipment Services Limited (SMES) as a complete wheelchair services business operation, where the business and its staff had built up wheelchair service delivery experience for over 20 years.

This acquisition was made by NRS to add the complementary wheelchair services capability and experience to our well established Integrated Community Equipment Services (ICES) and our Primary Care aids for daily living product development and sales operations. NRS now has a truly national presence with ICES, wheelchair and warehousing and administration sites around the UK.

Meeting your Service Requirements

NRS Mobility Care recognises that it needs to adapt to the changing NHS landscape and the current challenging fiscal environment whilst maintaining a consistent, high quality service for the communities that we serve. In particular we recognise that we need to deliver a service that will meet the expectations and needs of the varied communities served by whilst at the same time being very competitively priced to meet the budget pressures facing all public services today.

The core services we provide comprise:

  • Delivery, collection and storage services
  • Repair and Maintenance services
  • Modification services
  • Reconditioning services
  • Planned Preventative Maintenance services
  • Management Information reporting services

NRS Wheelchaie Services


The Benefits of Using NRS as Wheelchair Service Provider

By selecting NRS Mobility Care you will accrue significant benefits in the form of:

  • Proven service delivery experience
  • ISO9001:2008 accredited Quality Management processes
  • IT systems experience with the full range of wheelchair management systems, with complementary local systems/reports through our own iCON system
  • Experienced, trained and qualified service delivery team
  • Enhanced CRB checked staff
  • Options for service development and improvement
  • Delivering best value solutions
  • Retail solutions / Voucher Scheme / Personalisation

In recent months we have focused on a number of key areas to improve our services and products that include:

  • Sourcing new and improved products at better prices
  • Designing and introducing new NRS products
  • Improving service delivery performance for wheelchair contracts
  • Introducing more cost effective service options
  • Improving track and traceability of products
  • Improving our IT support systems

NRS Mobility Care Service Centres

NRS Mobility Care Ltd
Unit 4C/4C1 Blaris Ind. Est
Co Antrim
Northern Ireland
BT27 5QB
Tel. 02892 672 888

Community Equipment Service
Units 1,2 & 3
Theale Commercial Estate
Ely Road
Tel. 0844 893 6960

NRS Mobility Care Ltd
Marlborough Mill
Ridgefield Street
Tel: 0345 120 4992

Hull & East Riding
Units 34/36 Melton Enterprise Park
Redcliffe Road
HU14 3RS
Tel: 0844 893 6375

Park Royal
NRS Mobility Care Ltd
Unit 4 McNicol Drive
Park Royal
NW10 7AW
Tel: 0845 045 0194

South London
NRS Mobility Care Ltd
4/5 Endeavour Way
Therapia Lane
Tel. 0208 664 3000