About Us - Welcome to NRS Healthcare
A market leading and award winning provider of products and services designed to support independent living. Our comprehensive range includes daily living aids, mobility equipment, disability equipment and therapeutic resources.
Buy with Confidence & Trust – With a heritage over 65 years NRS Healthcare (previously known as Nottingham Rehab Supplies) has unparalleled expertise in marketing Daily Living Aids and Disability Aids for older people, disabled adults and children and their carers.
NRS Healthcare is a award winning member of the British Healthcare Trades Association (BHTA) and abides by its Code of Practice. The BHTA Code of Practice is recognised by the Consumer Codes Approval Scheme managed by the Trading Standards Institute.
The comprehensive NRS Healthcare range of over 2,500 Daily Living Aids and Disability Aids enjoys high recognition and endorsment amongst healthcare professionals. Our range has been carefully developed over many years and selected in conjunction with our award winning Product Development Team and our in house Occupational Therapist which ensures our products are of good quality and well suited for their purpose.
FREE! Delivery is available orders over £40 (£48 including VAT) to UK mainland destinations. Delivery normally takes 48 Hours for all stocked Products. Overnight deliveries are available upon request to our Customer Service team - telephone: 0845 805 2236 (Mon-Friday 8.30am -5.00pm) or email: email@example.com
Returns can be made within 14 days of purchase, where a full refund will be given providing the item has not been used, and therefore remains in original resaleable condition. Please click here to see our returns policy.
Price Promise NRS Healthcare retains unparalleled buying power within the rehabilitation and community equipment market enabling us to offer best possible pricing. Using internal and external resources we benchmark ourselves against our major competitors. NRS Healthcare endeavours to provide the most competitive pricing at all times.
FREE! Daily Living Aids Product Advice – Our in house Occupational Therapist oversees our Product Advisory Service – to aid you making the right choice of product, please telephone 0845 805 2236 or email: firstname.lastname@example.org. Alternatively, you can use our FREE! Self Help Tool which we have developed with the Disabled Living Foundation, by completing a simple questionnaire, will then suggest some products for you to browse, which may be suitable for your requirements. Please click here.
FREE! Catalogues are available on request, these include:
- Our popular Ways & Means™ A5 Daily Living Aid Catalogue for Private Purchasers containing over 500 best selling daily living aids and disability products
- Our new A5 Dementia Care Catalogue for Private Purchasers featuring a ranges of products to help those with Dementia and their Carers
- Our Main Catalogue – The Professionals’ Choice for use by Healthcare Professionals & Professional Healthcare establishments & Trade Customers, only featuring over 2,500 products (as shown on this website)
- Our Childrens’ Special Needs catalogue including a range of products for disabled children and young adults.
- Our Stand Alone Telecare catalogue – featuring a range of stand alone Telecare solutions for use by Healthcare Professionals and Professional Healthcare establishments.
- Our International Catalogue is available for oversees Distributors, Retailers and Public & Private sector Healthcare establishments
FREE! Demonstration Service – NRS Healthcare is able to offer a Nationwide demonstration service on selected high value products, including Bathlifts, Moving & Handling Equipment & Equipment for Disabled Children. Such demonstrations can also be arranged in conjunction with local Occupational Therapists.
VAT Exemption - If you are chronically sick or disabled or are registered charity, you are able to claim exemption from VAT on selected products. For further information please click here.
Originating from modest beginnings, NRS Healthcare started life as a shoe company selling leather off-cuts to Occupational Therapists for leather craft therapy.
In 1947, ‘Nottingham Leather Company’ and ‘Nottingham Handcraft Company Ltd’ were formed, producing leather items for war veterans to aid their rehabilitation.
After 20 years of successful trading in occupational therapy products, the company was renamed Nottingham Rehab Supplies after a merger between Nottingham Handcraft and Nottingham Medical Aids, which cemented its entry into rehabilitation aids and equipment.
The first move into providing equipment loan services was in 1994, with a contract to supply Derbyshire County Council, which paved the way for the launch of its Direct Care Division, now part of our National Care Division.
In 2001 NRS was purchased by its current owners Findel PLC. In 2004, NRS acquired Huntleigh’s National Care Division and began trading under the re-activated registered name of Nottingham Rehab Limited.
In 2007, NRS celebrated its 60th Anniversary, and also acquired SMES, re-branding the business as NRS Mobility Care, a complete wheelchair services business operation.
In 2009, NRS Primary Care Division acquired Nottingham-based Moving and Handling experts ‘Moving Solutions’ which added to the services on offer with the introduction of a hoist design and installation service.
Today, Nottingham Rehab Ltd, trading as NRS Healthcare, has a successful record of providing Aids for Daily Living that spans six decades. NRS employs over 500 employees from our head office in Ashby and sites nationwide and is now an end-to-end product and service provider that operates through four divisions.
To improve people’s quality of life and independence.
In order to deliver our vision, we have identified 5 core values that underpin and influence the way we work at NRS Healthcare on a day to day basis. We want NRS people to be proud of the company they work for and to take great pride in a job well done.
Putting people first
Responsibility for our actions
Innovation in what we do
Dignity and respect for all
NRS Healthcare is a unique family of four business divisions, dedicated to working closely together to provide the highest quality and most effective service possible.
Our long established product supply business offering products from a portfolio of more than 2,500 aids for daily living.
National Care (ICES) Division:
Provides integrated community equipment services across the UK to Local Authority Social Services and Primary Care Trusts (PCTs).
Mobility Care Division:
Manages wheelchair centres on behalf of NHS Trusts to provide delivery, repair and maintenance capability to service users in the local community.
Service & Maintenance Division:
With nation wide coverage, providing installation, cleaning demonstration, transfer and removal services for both simple and complex aids for daily living on behalf of Local Authorities, PCTs and Private Businesses.
Our Customer Channels
- NHS, Local Authorities & Social Services
- Professional Health and Social Care Establishments – Public & Private Sector
- Nursing, Residential Homes & Sheltered Housing Establishments & their Residents
- Housing & Building Industry – Public & Private Sector
- Mobility Dealers, Pharmacies & Other Retailers
- Private Purchasers
- International Distributors & Dealers
Awards & Memberships
British Healthcare Trades Association (BHTA)
We are proud to be award winning members of the BHTA (British Healthcare Trades Association) with awards in Customer Service, Innovation and Product Design.
NRS abides by the BHTA Code of Practice, which is approved by the Office of Fair Trading (OFT). This assures our effectiveness in safeguarding and promoting the interests of consumers beyond the basic requirements of the law and that customers can buy from us with the utmost confidence.
College of Occupational Therapists
We are Gold members of the College of OT’s “Corporate Friends” scheme, which recognises companies that invest financially in the College and therefore highlights our understanding of the strong mutual benefit in working closely with healthcare professionals.
Telecare Services Association (TSA)
We are the First comprehensive range supplier of Stand-alone Telecare equipment, including memory aids and sensors, to help make life easier and safer for carers and those they care for.